As provided by GM Sigma (Studio BSide) in Official Counterside Global Discord.

Link to Additional FAQ Provided by ZLONG – Click Here.

• Is SEA Server merging with Global?
  • Yes. As announced in the CounterSide SEA’s Facebook page, SEA is merging into Global. LINK
• Will SEA have its own server after the merge?
  • No, Global Server will continue to have only Korea / Global server upon log in screen. SEA will merge into the Global Server.
• I heard SEA was merging into KR Server when I asked Zlong Customer Service. Which server are we exactly merging into?
  • SEA is merging into GLOBAL SERVER*, 100%.
• I see an announcement on the CounterSide SEA upon log in saying my paid currencies will not be transferred. Is this true?
  • All your currencies, paid or free, are going to be transferred 100%.
• How can I get my Transfer Code?
  • CounterSide SEA’s game client.
• What would happen if I loose my Transfer Code? Will Global Customer Service get my Transfer Code back?
  • If you lose your transfer code, your account is gone forever.
  • CounterSide Global Customer Service CANNOT assist you on this even if you bring any ownership verification documents, including receipts.
  • Therefore, it is VERY IMPORTANT that you save your transfer code somewhere you know you will remember.
• Will I be able to get the Transfer Code AFTERWARD?
  • No.
  • You will not be able to get the code under any circumstances after the transfer period.
  • Transfer Period March 12 AFTER THE UPDATE – May 10, 2024 8:30 AM
• Will SEA get further updates after March 12?
  • No, SEA server will no longer get updates until the merge.
• What if I have two accounts? 1 in Global and 1 in SEA? Can I use both accounts?
  • ★★ Case 1 ★★
    • If you have CounterSide SEA and CounterSide Global bound to a SINGLE Google, Apple, or Facebook,
    • Then the following will happen.
    • If you use the transfer code on Global server after the merge,
    • The SEA server’s account information will override the Global server’s account information.
    • Meaning, you will  NO LONGER BE ABLE TO USE THE GLOBAL SERVER’s ACCOUNT.
    • Hence, if you wish to continue with the GLOBAL SERVER’s account,
    • DO NOT. I repeat. DO NOT USE THE TRANSFER CODE.
    • However, if you wish SEA server’s account information instead of Global, you may use the transfer code.
    • The overriden account information cannot be transferred to somewhere else or recoverable.
  • ★★ Case 2 ★★
    • If you have bound your CounterSide SEA and CounterSide Global account to a separate Google, Apple, and/or Facebook account, then  you will be able to play both accounts.
• Will the Global Server support more languages?
  • CounterSide Global will continue to only service the languages that we are currently offering.
  • List of Supported Languages
    • English
    • Korean
    • German
    • French
    • Japanese
• Will all my progress in SEA continue on?
  • Yes. ALL your data is coming to Global.
  • Therefore, as mentioned in #4, your in-game currencies, pity count, company level, consortium, and whatnot will be exactly the same.
  • The only things that are going to change are the following.
    • Your Business Registration Number
    • Your rankings in various contents, including Ranked Gauntlet
    • Members who did not agree to the Terms of Service and Operation Policy of StudioBside will be deleted from the friends, consortium, and gauntlet list.
• Will the progress on my Guest account also be transferred?
  • No. Therefore, it is strongly recommend you link your account to get your transfer code.
• Are we going to use the Global Sever’s app to run the game after May 16, 2024?
  • Yes.
  • The region lock for SEA will be undone on May 16.
• Will Discord Merge?
  • No.